Job Description:
As a Front-of-House Shift Incharge at AKU’s outlet, you play a pivotal role in ensuring a positive dining experience for our customers. You will be responsible for overseeing the front-of-house operations during your shifts, taking customer orders, assisting the Restaurant Manager, and ensuring the smooth flow of restaurant activities.
Key Responsibilities:
Customer Service: Greet customers warmly, take and accurately enter their orders, answer questions about the menu, and provide excellent customer service.
Order Accuracy: Ensure all orders are prepared accurately and in a timely manner, and that they meet our quality standards.
Shift Management: Take charge of the front-of-house operations during your shift, including assigning tasks to staff, managing breaks, and ensuring efficient service.
Assist Restaurant Manager: Collaborate with the Restaurant Manager to maintain high standards of cleanliness, food safety, and customer satisfaction.
Cash Handling: Handle cash, process payments, and maintain an accurate cash register throughout your shift.
Customer Concerns: Address customer concerns and resolve issues promptly to ensure a positive dining experience.
Team Training: Assist in training new front-of-house staff and ensuring they understand their roles and responsibilities.
Opening/Closing Duties: Perform opening and closing duties, such as setting up and cleaning the dining area, as needed.
Safety and Hygiene: Ensure compliance with health and safety regulations, including food safety and sanitation.
Qualifications:
AKU’s – The Burger Co. is an equal opportunity employer. We value diversity and welcome applicants from all backgrounds to join our team.
Job Types: Permanent, Full-time
Salary: ₹18,000.00 – ₹25,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
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